Accident and Breakdown Assistance
Contact usVolkswagen Roadside Assistance There for you
In the unfortunate circumstance of an accident, Autohaus Namibia is here to help you navigate through this misfortune. Our Volkswagen Alert programme is available 24/7 to assist with arranging vehicle towing.*
Volkswagen Roadside Assistance Numbers
24/7 Roadside Assistance Contact Details
Whether it's a mechanical or electrical breakdown, Volkswagen Alert is available around the clock. Call your nearest branch's Service Department directly for immediate assistance.
Whether it's a mechanical or electrical breakdown, Volkswagen Alert is available around the clock. Call your nearest branch's Service Department directly for immediate assistance.
Windhoek Service Department: +264 81 128 7722.
Swakopmund Service Department: +264 81 129 2011.
*Cellphone charges depend on your service provider's tariff; roaming charges may apply. For your nearest branch's own contact number, see Contact us.
Roadside Assistance Services
Autohaus Namibia and the Volkswagen dealer network are committed to ensuring you and your Volkswagen are taken care of. The Volkswagen Alert programme is a testament to this commitment — with 24/7 nationwide towing service and on-site assistance.
Autohaus Namibia and the Volkswagen dealer network are committed to ensuring you and your Volkswagen are taken care of. The Volkswagen Alert programme is a testament to this commitment — with 24/7 nationwide towing service and on-site assistance.
Should you find yourself stranded due to a mechanical or electrical breakdown, do not hesitate to call Volkswagen Alert. Roadside Assistance is free for all new Volkswagens for the first 3 years or 120 000km (whichever comes first), and is available on all active EasyDrive Maintenance Plans.
Our Roadside Assistance* offers more than just towing — we also provide hotel accommodation, vehicle repatriation, and safe vehicle storage.
*Terms and conditions apply.
FAQ on Car Breakdowns and Accidents
What is the phone number of Volkswagen Roadside Assistance?
Contact us — we're here for you round the clock. Windhoek Service Department: +264 81 128 7722. Swakopmund Service Department: +264 81 129 2011.
How can I reach Volkswagen Roadside Assistance?
You can contact Volkswagen Alert roadside assistance round the clock via the numbers above, or reach your nearest branch's Service Department directly — see Contact us for Windhoek and Swakopmund details.
Where can I find the rescue data sheets on Volkswagen models?
We provide emergency services with so-called rescue data sheets for use in the field. They contain important information, e.g. on the positions of safety-relevant components.